North West Consulting frequently asked questions
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frequently asked Questions.

On this page we have compiled answers to some of the common questions we receive about North West Consulting's business services and related products. We want to make sure you are armed with all the details and information you need to choose the consultants who are right for you!

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We've divided these topics into two sections to help you locate the information that most interests you. If you didn't find what you were looking for or have more questions  Contact us! directly.

Find answers to commonly asked questions here.

 

question_answerOur prices vary greatly for each product or service simply because there are many options and add-ons for each.

For example, typically a base (Start Up) business plan and consulting will run about $895.00. This will give the entrepreneur a solid framework to the of understanding of what it takes to get the business off the ground. The plan includes about 25 pages of all the inner workings and details of the business's products/services, plus a bank compliant pro forma.

Other types of plans can run from $1,200 to $18,000+. This is dependent on the scope of the project, sophistication and specific needs of your target audience, the quality of your existing materials, the clarity of your vision, marketing and distribution strategy, financial plans, etc., and the availability and willingness to participate in the process. These plans include a highly detailed financial pro forma custom-tailored to that entities specific market segment and geographical region.

 

question_answerEach product or service is either billed at a set price or per hour depending on which one you choose. 

You can choose to fund your account via any major credit card or debit card through Square or PayPal. You can also set up automatic payments if you are choosing any of our ongoing services to be billed monthly bill via either of these platforms.

 

question_answerWe happily accept Visa, MasterCard, American Express, Discover, and PayPal.

Credit Card Payments - we work with any US-issued and most internationally-issued mag stripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. These are processed via secure online ordering for your protection. Our digital encryption certificate is issued by Square (recommended by OWASP) & Let’s Encrypt.

When entering sensitive information on any web page, look for the https:// in the address window and the green padlock at the top left corner to confirm you are in a secure environment.

 

question_answerYes, we accept these cards but only in select geographies.

Absolutely, we process most of these cards through our Square & PayPal processing systems.

 

question_answerYes, we accept these cards but only in select geographies.

We apologize for the inconvenience, but because we receive a large number of fraudulent sign-ups we've had to restrict the use of virtual/electron and debit cards in some geographies. We made this decision after finding that up to 80% of abusive sign-ups used these types of cards.

Fortunately we can process most of these cards through our Square & PayPal processing systems.

 

question_answerOur refund policy is pretty straightforward. We work with you as long as it takes until you are completely satisfied.

We want good customers relations and ones that can appreciate our hard work. Ones that will refer their business associates to us. But if all this fails, then we only expect to be paid for what you like about our work. Read more about this policy HERE

 

question_answerTypically, we deliver all materials in a secure downloadable option or if the client wishes we can hand deliver hard copies at a nominal fee.

However, there are many types of add-ons and upgrades for all of our products. Direct HTML hosting on our secure servers for example is a great feature for offering direct links to any of your business documents so your team, lenders, investors, clients, or customers can have a access to them from anywhere and on any device.

 

question_answerWe don't stop when the business design is done or consulting is over.

We will help you implement it as well, either on a retained basis as interim members of your founding team or on a project basis as needed.

 

question_answerAs an adjunct to our business consulting we offer avenues for Website design & building – logo development – Website content – Website context – and Domain hosting options.

As an adjunct to our business consulting we joined forces with Black Dot Data and Bay Area Business Design to offer different avenues for Website design & building – logo development – Website content – Website context – and Domain hosting options. We like to be involved in these areas because it goes hand and hand with everything else we are consulting on.

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